← Back to main site

GalaVoyage DMC  ·  Elize Travel Turizm  ·  TURSAB 10436

Privacy Policy

Effective 1 January 2025  ·  GDPR & KVKK Compliant

This Privacy Policy is a draft for legal review. It must be reviewed and approved by a qualified attorney before publication.

1. Data Controller

The data controller for personal data processed through galavoyagedmc.com is:

Elize Travel Turizm (GalaVoyage DMC)  ·  TURSAB 10436  ·  info@galavoyagedmc.com

2. Data We Collect

Voluntary Data

Name, company name, email address, phone number, travel enquiry details submitted via contact forms, Smart Quote widget or WhatsApp.

Automatic Data

Our website uses no tracking cookies and no third-party analytics. No personal data is collected through passive browsing.

Form Processor

Contact forms are processed by Formspree (formspree.io). By submitting a form, you also agree to Formspree's privacy policy.

3. How We Use Your Data

Responding to enquiries and providing travel programme proposals.

Preparing quotes and managing bookings you have requested.

Communicating about confirmed bookings and operational updates.

Complying with legal obligations under Turkish law and TURSAB regulations.

We do not use your data for marketing, profiling or automated decision-making. We do not sell your data.

4. Legal Basis for Processing

Contract

To perform services you have requested.

Legitimate Interest

To respond to business enquiries.

Legal Obligation

To comply with Turkish travel industry regulations.

Consent

Where you have explicitly agreed to receive communications.

5. Data Retention

Enquiry data is retained for 12 months from last contact. Booking-related data is retained for 5 years in accordance with Turkish commercial law. You may request deletion at any time, subject to legal retention obligations.

6. Your Rights

Under KVKK (Law No. 6698) and GDPR you have the right to: access your data, correct inaccurate data, request deletion, object to processing, data portability, and withdraw consent at any time.

To exercise these rights: info@galavoyagedmc.com. We will respond within 30 days.

7. Cookies

galavoyagedmc.com does not use tracking, advertising or third-party cookies. No cookie consent banner is currently displayed. This policy will be updated if cookie usage changes.

8. Data Security

All data transmitted through our website is encrypted via HTTPS. Formspree data is stored on secure servers. Internal data is accessible only to authorised GalaVoyage DMC staff.

9. Contact

For privacy enquiries or to exercise your KVKK/GDPR rights: info@galavoyagedmc.com